How to use the locker_for iOS app

Locker specifications vary depending on installation location

Please confirm in advance

confirmation

Lamp Color

Doors with a blue light on areavailableis

confirmation

With or without touch panel

SPACER Apporsmart cardLuggage can be checked in and out at

How to use the SPACER application with a transportation IC card

SPACER Apporsmart cardLuggage can be checked in and out at

How to use the SPACER application with a transportation IC card

How to use the locker

With the SPACER app, you can reserve an available locker up to 48 hours in advance.

With the SPACER app, you can reserve an available locker up to 48 hours in advance.

If you are in need of help, please contact

Locker door will not close.

If you cannot close the door, please use another locker.

If you have used or charged by mistake, we will refund your money. Please contact our call center () for further information.

Locker: The lock does not open when operated near the locker.

If the locker number is not displayed when you approach the locker, try the following

1. Check if bluetooth is on2. Check if the phone is connected to the internet3. Check if the available time for the locker has passed4. Reload5. Restart the application

If you still cannot detect the problem in any of the above cases, please contact our call center () for further information. After confirming your identity, we will unlock the door.

How much do you charge for a reservation?

A reservation fee of 100 yen and usage fee will be charged from the time you make a reservation. Please note that the time before baggage drop-off is also included in the usage time.

Example: If you reserve a locker for 600 yen every 3 hours 3 hours in advance and leave your luggage for 3 hours, the reservation fee is 100 yen + the fee for 6 hours is 1200 yen Total 1300 yen *All fees are paid later.

Can I cancel my reservation?

Reservations can be cancelled from My Locker in the SPACER application by following the steps below.

Tap [Cancel Reservation] 2. Tap [Go to Payment] 3. Tap [Make Payment] 4.

*Reservation fees and the fees for the reserved time will not be refunded. Please note that your reservation will be automatically cancelled if you do not start using the room after 48 hours.

How do I share a key?

You can share your key from My Locker in the SPACER application by following the steps below.

1. Tap [Share Key] 2. Tap [Copy URL] 3. Share URL via email/SMS/Messenger/LINE, etc.

: Is there only one person who shares the key?

No. The key can be shared by any number of people. You can share the key with any number of people. You can share a key with multiple people, and the first person to arrive at the locker can unlock it. (Also, the last person to open and close the locker will be logged, so you don't have to worry.

How do I use a shared key?

Shared keys can be used by following the steps below.

1. Download the SPACER app and register 2. Tap the URL sent to you 3. Tap [Confirm] 4. Slide to Open" to unlock the locker8. Open the door and take out your luggage.

What payment methods are available?

This is a completely cashless payment system and cash is not accepted.

How do I unsubscribe from the SPACER application?

You can cancel your membership from the menu in the SPACER application by following the steps below.

Tap [Withdrawal Procedure] 2. Check [I have read the terms and conditions] 3.

*When you cancel your membership, all customer information, including locker usage history and payment information, will be destroyed. Please note that it cannot be restored.