Locker specifications vary depending on installation location
Please confirm in advance
![](https://spacer.co.jp/wp-content/uploads/2023/09/開錠待機ロッカー-1024x700.jpg)
Doors with a blue light on areavailableis
Doors with a blue light on areavailableis
![](https://spacer.co.jp/wp-content/uploads/2023/05/ロッカー_タッチパネルあり-1024x576.jpg)
SPACER Apporsmart cardindicates certainty, emphasis, etc.
Luggage can be checked in and out
How to use the SPACER application isthis way (direction close to the speaker or towards the speaker)
How to use with a transportation system IC cardthis way (direction close to the speaker or towards the speaker)
SPACER Apporsmart cardindicates certainty, emphasis, etc.
Luggage can be checked in and out
How to use the SPACER application isthis way (direction close to the speaker or towards the speaker)
How to use with a transportation system IC cardthis way (direction close to the speaker or towards the speaker)
How to use the locker
Use with SPACER application
Register
![](https://spacer.co.jp/wp-content/uploads/2023/05/touroku_1-473x1024.png)
STEP 1
I will get an explanation of the application,
Press [Next], [Start].
![](https://spacer.co.jp/wp-content/uploads/2023/05/touroku_2-473x1024.png)
STEP2
Enter your phone number.
Press [Send verification code to SMS
Please make sure that you are set up to receive SMS.
![](https://spacer.co.jp/wp-content/uploads/2023/05/touroku_3-473x1024.png)
STEP 3
The six-digit number sent to your SMS.
Enter the information and press [Login].
![](https://spacer.co.jp/wp-content/uploads/2023/05/touroku_4-473x1024.png)
STEP 4
Once the login is complete,
Go to My Locker screen
leave (a child) in the care of
Blue lamp on
![](https://spacer.co.jp/wp-content/uploads/2023/07/預ける_開錠_1-472x1024.jpg)
STEP 1
Put the luggage in the open door.
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_開錠_2-473x1024.png)
STEP2
Press [Use locker in front of you
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_開錠_3-473x1024.png)
STEP 3
of the door with the luggage in it.
Select locker number
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_開錠_4-473x1024.png)
STEP 4
Slide to lock
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_開錠_5-473x1024.png)
STEP 5
The door is locked and use begins.
Lamp Off
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_施錠_1-473x1024.png)
STEP 1
Go to the front of the locker,
Press [Use locker in front of you
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_施錠_3-473x1024.png)
STEP2
When lockers are displayed
Select the locker number you want to use
![](https://spacer.co.jp/wp-content/uploads/2023/05/預ける_施錠_4-473x1024.png)
STEP 3
Slide to unlock
![](https://spacer.co.jp/wp-content/uploads/2023/09/預ける_クローズ_4-473x1024.jpg)
STEP 4
Open the door, put in your luggage and start using the system.
The key is automatically locked.
take out
![](https://spacer.co.jp/wp-content/uploads/2023/05/取り出す_2-473x1024.png)
STEP 1
Open the application in front of your locker.
Press [Pay and Open Locker] to pay.
*Please refer to "Payment Methods" for payment methods.
![](https://spacer.co.jp/wp-content/uploads/2023/05/取り出す_3-473x1024.png)
STEP2
Press [Open Locker].
![](https://spacer.co.jp/wp-content/uploads/2023/05/取り出す_5-473x1024.png)
STEP 3
Slide to unlock
![](https://spacer.co.jp/wp-content/uploads/2023/05/取り出す_6-473x1024.png)
STEP 4
Open the door and take out the luggage.
Make a reservation
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_1-473x1024.png)
STEP 1
Open [Maps] in the application.
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_2-473x1024.png)
STEP2
Select the locker you wish to reserve,
Press [Check locker details
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_3-473x1024.png)
STEP 3
Press [Select locker to reserve
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_4-473x1024.png)
STEP 4
Select the locker you wish to reserve
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_5-473x1024.png)
STEP 5
Review the notes and press [OK].
*Fees will be charged from the time of reservation, even before baggage is placed in the room.
![](https://spacer.co.jp/wp-content/uploads/2023/05/予約する_6-473x1024.png)
STEP6
Reservation Completed
Share the key
![](https://spacer.co.jp/wp-content/uploads/2023/08/鍵を共有する_1.jpg)
STEP 1
Press [Share Key
![](https://spacer.co.jp/wp-content/uploads/2023/05/鍵を共有する_2-515x1024.png)
STEP2
Press [Copy URL
![](https://spacer.co.jp/wp-content/uploads/2023/05/鍵を共有する_3-515x1024.png)
STEP 3
Read the warning and tap the screen.
![](https://spacer.co.jp/wp-content/uploads/2023/08/鍵を共有する_4.jpg)
STEP 4
To whom you want to share the key.
Paste the copied key and send it.
Fees are to be paid later.
Payment Method
paypay
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_1-472x1024.png)
STEP 1
Select PayPay from the payment methods and
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_2-472x1024.png)
STEP2
Log in from PayPay [login].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_3-475x1024.png)
STEP 3
Confirm the verification code via SMS
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_4-477x1024.png)
STEP 4
Enter the authentication code
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_5-475x1024.png)
STEP 5
[Press "Pay
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_6-475x1024.png)
STEP6
Press [Back].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_paypay_7-472x1024.png)
STEP7
Press [Unlock].
Payment by credit card
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_クレジット_1-473x1024.png)
STEP 1
From the app menu
Press [Change Credit Card Information
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_クレジット_2-473x1024.png)
STEP2
Fill in each item and press "Register
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_クレジット_3-473x1024.png)
STEP 3
Select credit card from the payment method, and then
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_クレジット_4-473x1024.png)
STEP 4
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_クレジット_5-473x1024.png)
STEP 5
Press [Unlock].
SoftBank Collective Payment
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_ソフトバンク_1-473x1024.png)
STEP 1
Select "SoftBank Collective Payment" from the payment method and click "Pay".
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_ソフトバンク_2-473x1024.png)
STEP2
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_ソフトバンク_3-482x1024.png)
STEP 3
After logging in, press [Next].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_ソフトバンク_4-482x1024.png)
STEP 4
[Press [BUY].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_ソフトバンク_5-472x1024.png)
STEP 5
Press [Unlock].
LINEPay
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_1-473x1024.png)
STEP 1
From the means of paymentSelect LINEPay and
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_2-473x1024.png)
STEP2
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_3-475x1024.png)
STEP 3
Press [Pay XX yen
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_4-472x1024.png)
STEP 4
Enter your password
![](https://spacer.co.jp/wp-content/uploads/2023/08/支払い_LINEpay_5.jpg)
STEP 5
that the SPACER payment process has been completed.
Confirm and return to the application.
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_6-475x1024.png)
STEP6
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_LINEpay_7-472x1024.png)
STEP7
Press [Unlock].
au Kantan Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_1-473x1024.png)
STEP 1
Select "au Kantan Settlement" from the payment method and click
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_2-473x1024.png)
STEP2
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_3-472x1024.png)
STEP 3
After login,Press [I agree].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_4-472x1024.png)
STEP 4
Press [I agree].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_5-472x1024.png)
STEP 5
Enter PIN and press "Pay
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_au_6-472x1024.png)
STEP6
Press [Unlock].
d-payment
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_d払い_1-473x1024.png)
STEP 1
Select [d-payment] from the payment method and click
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_d払い_2-473x1024.png)
STEP2
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_d払い_3-472x1024.png)
STEP 3
Enter PIN after login
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_d払い_4-472x1024.png)
STEP 4
Press [Next].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_d払い_5-472x1024.png)
STEP 5
Press [Unlock].
Mobile Suica
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_1-578x1024.png)
STEP 1
Select [Mobile Suica] from the payment methods, and
Press [Settlement
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_2-576x1024.png)
STEP2
Enter your Mobile Suica registration email and
Press [Send email to start payment].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_3-578x1024.png)
STEP 3
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_4-578x1024.png)
STEP 4
Open the email sent to you and press the URL.
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_5-578x1024.png)
STEP 5
Press "Launch Suica application."
![](https://spacer.co.jp/wp-content/uploads/2023/09/支払い_モバイルSuica_7-578x1024.jpg)
STEP6
Press Suica notice (pink)
![](https://spacer.co.jp/wp-content/uploads/2023/09/支払い_モバイルSuica_8-578x1024.jpg)
STEP7
Press [There is one online payment
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_9-578x1024.png)
STEP8
[Press "OK
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_10-578x1024.png)
STEP 9
Press [SPACER] in the list of online payments.
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_11-578x1024.png)
STEP10
Press [Make payment].
![](https://spacer.co.jp/wp-content/uploads/2023/05/支払い_モバイルSuica_12-578x1024.png)
STEP 11
Ensure that the payment procedure has been completed and
Back to SPACER App
![](https://spacer.co.jp/wp-content/uploads/2023/09/支払い_モバイルSuica_12-578x1024.jpg)
STEP12
Press [Unlock].
Traffic IC card (touch panel) ) for use in
leave (a child) in the care of
Blue lamp on
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_開錠_預ける_STEP1-1024x641.png)
STEP 1
To an open door.Pack your bags.
Press [Deposit].
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_開錠_預ける_STEP2-1024x641.png)
STEP2
of the door with the luggage in it.Press locker number
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_開錠_預ける_STEP3-1024x641.png)
STEP 3
Touch the card to start using it.
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_開錠_預ける_STEP4-1024x641.png)
STEP 4
The door is locked and the cargo deposit is complete.
Lamp Off
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP1-1024x641.png)
STEP 1
Press [Deposit].
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP2-1024x641.png)
STEP2
Select the locker number you want to use
Press [Confirm Fees].
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP3-1024x641.png)
STEP 3
Confirm the fee and press [Start Using].
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP4-1024x641.png)
STEP 4
Touch the card to open the door.
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP5-1024x641.png)
STEP 5
Doors open and use begins.
*Please put your luggage in and close the door.
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_施錠_預ける_STEP6-1024x641.png)
STEP6
Close the door and cargo deposit is complete.
The key is automatically locked.
take out
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_取り出す_STEP1-1024x641.png)
STEP 1
Press [Eject].
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_取り出す_STEP2-1024x641.png)
STEP2
Touch the card to the terminal in ①.
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_取り出す_STEP3-1024x641.png)
STEP 3
Select a locker to open
[Press "Pay
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_取り出す_STEP4-1024x641.png)
STEP 4
Touch the card to the terminal in ②.Settlement.
![](https://spacer.co.jp/wp-content/uploads/2023/07/IC_取り出す_STEP5-1024x641.png)
STEP 5
Settlement is completed and the door opens.
*Please remove your luggage.
If you are in need of help, please contact
Locker door will not close.
If you cannot close the door, please use another locker.
Refunds will be provided in the event of accidental use or billing.
Please contact our call center (0120-130-180) for further information.
Locker: The lock does not open when operated near the locker.
If the locker number is not displayed when you approach the locker, try the following
1. Check if bluetooth is turned on
2. Confirm that the phone is connected to the Internet
3. Check to see if the locker is not available past the available time.
4. reload
5. Restart the application
If you still cannot detect the problem in any of the above cases, please contact our call center (0120-130-180) for more information.
After confirming the identity of the applicant, the unlocking procedure is performed.
How much do you charge for a reservation?
A reservation fee of 100 yen and a usage fee will be charged from the time the reservation is made.
Please note that the time before baggage drop-off is also included in the usage time.
Example: If you reserve a locker for 600 yen every 3 hours 3 hours in advance and leave your luggage for 3 hours
Reservation fee 100 yen + 6 hours fee 1200 yen Total 1300 yen
*All fees are to be paid later.
Can I cancel my reservation?
Reservations can be cancelled from My Locker in the SPACER application by following the steps below.
Tap [Cancel Reservation].
Tap [Go to Payment].
Tap [Pay].
4. Reservation cancellation completed
Reservation fees and the time portion of the reservation are non-refundable.
Please note that if you do not start using the service after 48 hours, it will be automatically cancelled.
How do I share a key?
You can share your key from My Locker in the SPACER application by following the steps below.
Tap [Share Key].
Tap [Copy URL
3. Share URL via email/SMS/Messenger/Line, etc.
: Is there only one person who shares the key?
No. The key can be shared by any number of people. You can share the key with any number of people. You can share a key with multiple people, and the first person to arrive at the locker can unlock it. (Also, the last person to open and close the locker will be logged, so you don't have to worry.
How do I use a shared key?
Shared keys can be used by following the steps below.
Download and register the SPACER application
2. Tap the URL sent to you.
Tap [Confirm
4. Tap [Close] now that the key has been shared.
5. Tap [Open Locker] *If payment is required, tap [Pay and Open Locker].
6. Locker is being detected, wait until the screen transitions to the next screen.
7. [Slide to open] to unlock the locker
8. Open the door and take out the luggage.
What payment methods are available?
This is a completely cashless payment system and cash is not accepted.
![](https://spacer.co.jp/wp-content/uploads/2023/10/faq_payment_2310-901x1024.jpg)
How do I unsubscribe from the SPACER application?
You can cancel your membership from the menu in the SPACER application by following the steps below.
Tap [Withdrawal Procedure
2. Check [I have read the precautions
Tap [Resign membership
4. Completion of withdrawal procedure
*When you cancel your membership, all customer information, including locker usage history and payment information, will be destroyed. Please note that it cannot be restored.