use a locker

Find a locker

map

To open and close the lockerSPACER application must be downloaded.

How to use the locker

guide

leave (a child) in the care of

take out

reserve

leave (a child) in the care of

take out

Share

Make a reservation

How to use the locker

If you are in need of help, please contact

contact

Locker door will not close.

If you cannot close the door, please use another locker.

誤って使用・課金してしまった場合は至急対応いたしますので、お手数ですがコールセンター(0120-130-180) for further information.

Locker: The lock does not open when operated near the locker.

If the locker number is not displayed when you approach the locker, try the following

1.bluetoothと位置情報がonになっているかの確認
2. Confirm that the phone is connected to the Internet
3. Check to see if the locker is not available past the available time.
4. reload
5. Restart the application

If you still cannot detect the problem in any of the above cases, please contact our call center (0120-130-180) for more information.
After confirming the identity of the applicant, the unlocking procedure is performed.

：予約の料金はいくらですか？

事前にロッカーを確保したい場合(予約)は、1日利用券を購入することで可能です。
1日利用券の料金はロッカーごとに異なり、購入時にご確認いただけます。

購入後24時間以内に利用開始でき、荷物を預けてから24時間は追加の料金はかかりません。
24時間経過後は追加料金が発生します。
購入後24時間以内に利用開始されない場合、利用券は失効します。

Can I cancel my reservation?

事前にロッカーを確保するために、1日利用券をご購入いただいた後で、キャンセル・返金はできませんのでご了承ください。

How do I share a key?

You can share your key from My Locker in the SPACER application by following the steps below.

Tap [Share Key].
Tap [Copy URL
3. Share URL via email/SMS/Messenger/Line, etc.
4.公的身分証での本人確認が必要です。
※住所変更など情報が変更されている運転免許証を公的身分証に使った場合、スムーズに本人確認が出来ない可能性があります。

: Is there only one person who shares the key?

No. The key can be shared by any number of people. You can share the key with any number of people. You can share a key with multiple people, and the first person to arrive at the locker can unlock it. (Also, the last person to open and close the locker will be logged, so you don't have to worry.

How do I use a shared key?

Shared keys can be used by following the steps below.

Download and register the SPACER application
2. Tap the URL sent to you.
Tap [Confirm

4.公的身分証での本人確認が必要です
5.鍵が共有されたので［閉じる］をタップ
6.［ロッカーを開ける］をタップ ※決済が必要な場合は［決済してロッカーをあける］をタップ
7.ロッカーが検出中の為、画面遷移するまで待機
8.［スライドして開ける］でロッカー解錠
9.扉を開けて荷物を取り出す

What payment methods are available?

This is a completely cashless payment system and cash is not accepted.

How do I unsubscribe from the SPACER application?

You can cancel your membership from the menu in the SPACER application by following the steps below.

Tap [Withdrawal Procedure
2. Check [I have read the precautions
Tap [Resign membership
4. Completion of withdrawal procedure

*When you cancel your membership, all customer information, including locker usage history and payment information, will be destroyed. Please note that it cannot be restored.