How to use the locker

Locker specifications vary depending on installation location

Please confirm in advance

confirmation

Lamp Color

Doors with a blue light on areavailableis

confirmation

With or without touch panel

SPACER Apporsmart cardindicates certainty, emphasis, etc.
Luggage can be checked in and out

How to use the SPACER application isthis way (direction close to the speaker or towards the speaker)
How to use with a transportation system IC cardthis way (direction close to the speaker or towards the speaker)

SPACER Apporsmart cardindicates certainty, emphasis, etc.
Luggage can be checked in and out

How to use the locker

　Use with SPACER application

Scrollable

STEP0

Download the app
iOS is here naked flower and others
Click here for Android

STEP 1

I will get an explanation of the application,
Press [Next], [Start].

STEP2

Enter your phone number.
Press [Send verification code to SMS
Please make sure that you are set up to receive SMS.

STEP 3

The six-digit number sent to your SMS.
Enter the information and press [Login].

STEP 4

Once the login is complete,
Go to My Locker screen

leave (a child) in the care of

Blue lamp on

Scrollable

STEP 1

Put the luggage in the open door.

STEP2

Press [Use locker in front of you

STEP 3

of the door with the luggage in it.
Select locker number

STEP 4

Slide to lock

STEP 5

The door is locked and use begins.

Lamp Off

Scrollable

STEP 1

Go to the front of the locker,
Press [Use locker in front of you

STEP2

When lockers are displayed
Select the locker number you want to use

STEP 3

Slide to unlock

STEP 4

Open the door, put in your luggage and start using the system.
The key is automatically locked.

take out

Scrollable

STEP 1

Open the application in front of your locker.
Press [Pay and Open Locker] to pay.
*Please refer to "Payment Methods" for payment methods.

STEP2

Press [Open Locker].

STEP 3

Slide to unlock

STEP 4

Open the door and take out the luggage.

Make a reservation

Scrollable

STEP 1

Open [Maps] in the application.

STEP2

Select the locker you wish to reserve,
Press [Check locker details

STEP 3

Press [Select locker to reserve

STEP 4

Select the locker you wish to reserve

STEP 5

Review the notes and press [OK].
*Fees will be charged from the time of reservation, even before baggage is placed in the room.

STEP6

Reservation Completed

Share the key

Scrollable

STEP 1

Press [Share Key

STEP2

Press [Copy URL

STEP 3

Read the warning and tap the screen.

STEP 4

To whom you want to share the key.
Paste the copied key and send it.
Fees are to be paid later.

Payment Method

paypay

Scrollable

STEP 1

Select PayPay from the payment methods and
Press [Settlement

STEP2

Log in from PayPay [login].

STEP 3

Confirm the verification code via SMS

STEP 4

Enter the authentication code

STEP 5

[Press "Pay

STEP6

Press [Back].

STEP7

Press [Unlock].

Payment by credit card

Scrollable

STEP 1

From the app menu
Press [Change Credit Card Information

STEP2

Fill in each item and press "Register

STEP 3

Select credit card from the payment method, and then
Press [Settlement

STEP 4

[Press "OK

STEP 5

Press [Unlock].

SoftBank Collective Payment

Scrollable

STEP 1

Select "SoftBank Collective Payment" from the payment method and click "Pay".

STEP2

[Press "OK

STEP 3

After logging in, press [Next].

STEP 4

［Press [BUY].

STEP 5

Press [Unlock].

LINEPay

Scrollable

STEP 1

From the means of paymentSelect LINEPay and
Press [Settlement

STEP2

[Press "OK

STEP 3

Press [Pay XX yen

STEP 4

Enter your password

STEP 5

that the SPACER payment process has been completed.
Confirm and return to the application.

STEP6

[Press "OK

STEP7

Press [Unlock].

au Kantan Settlement

Scrollable

STEP 1

Select "au Kantan Settlement" from the payment method and click
Press [Settlement

STEP2

[Press "OK

STEP 3

After login,Press [I agree].

STEP 4

Press [I agree].

STEP 5

Enter PIN and press "Pay

STEP6

Press [Unlock].

d-payment

Scrollable

STEP 1

Select [d-payment] from the payment method and click
Press [Settlement

STEP2

[Press "OK

STEP 3

Enter PIN after login

STEP 4

Press [Next].

STEP 5

Press [Unlock].

Mobile Suica

Scrollable

STEP 1

Select [Mobile Suica] from the payment methods, and
Press [Settlement

STEP2

Enter your Mobile Suica registration email and
Press [Send email to start payment].

STEP 3

[Press "OK

STEP 4

Open the email sent to you and press the URL.

STEP 5

Press "Launch Suica application."

STEP6

Press Suica notice (pink)

STEP7

Press [There is one online payment

STEP8

[Press "OK

STEP 9

Press [SPACER] in the list of online payments.

STEP10

Press [Make payment].

STEP 11

Ensure that the payment procedure has been completed and
Back to SPACER App

STEP12

Press [Unlock].

　Traffic IC card (touch panel) ) for use in

leave (a child) in the care of

Blue lamp on

Scrollable

STEP 1

To an open door.Pack your bags.
Press [Deposit].

STEP2

of the door with the luggage in it.Press locker number

STEP 3

Touch the card to start using it.

STEP 4

The door is locked and the cargo deposit is complete.

Lamp Off

Scrollable

STEP 1

Press [Deposit].

STEP2

Select the locker number you want to use
Press [Confirm Fees].

STEP 3

Confirm the fee and press [Start Using].

STEP 4

Touch the card to open the door.

STEP 5

Doors open and use begins.
*Please put your luggage in and close the door.

STEP6

Close the door and cargo deposit is complete.
The key is automatically locked.

take out

Scrollable

STEP 1

Press [Eject].

STEP2

Touch the card to the terminal in ①.

STEP 3

Select a locker to open
[Press "Pay

STEP 4

Touch the card to the terminal in ②.Settlement.

STEP 5

Settlement is completed and the door opens.
*Please remove your luggage.

With the SPACER app, you can reserve an available locker up to 48 hours in advance.

With the SPACER app, you can reserve an available locker up to 48 hours in advance.

If you are in need of help, please contact

Locker door will not close.

If you cannot close the door, please use another locker.

Refunds will be provided in the event of accidental use or billing.
Please contact our call center (0120-130-180) for further information.

Locker: The lock does not open when operated near the locker.

If the locker number is not displayed when you approach the locker, try the following

1. Check if bluetooth is turned on
2. Confirm that the phone is connected to the Internet
3. Check to see if the locker is not available past the available time.
4. reload
5. Restart the application

If you still cannot detect the problem in any of the above cases, please contact our call center (0120-130-180) for more information.
After confirming the identity of the applicant, the unlocking procedure is performed.

How much do you charge for a reservation?

A reservation fee of 100 yen and a usage fee will be charged from the time the reservation is made.
Please note that the time before baggage drop-off is also included in the usage time.

Example: If you reserve a locker for 600 yen every 3 hours 3 hours in advance and leave your luggage for 3 hours
Reservation fee 100 yen + 6 hours fee 1200 yen Total 1300 yen
*All fees are to be paid later.

Can I cancel my reservation?

Reservations can be cancelled from My Locker in the SPACER application by following the steps below.

Tap [Cancel Reservation].
Tap [Go to Payment].
Tap [Pay].
4. Reservation cancellation completed

Reservation fees and the time portion of the reservation are non-refundable.
Please note that if you do not start using the service after 48 hours, it will be automatically cancelled.

How do I share a key?

You can share your key from My Locker in the SPACER application by following the steps below.

Tap [Share Key].
Tap [Copy URL
3. Share URL via email/SMS/Messenger/Line, etc.

: Is there only one person who shares the key?

No. The key can be shared by any number of people. You can share the key with any number of people. You can share a key with multiple people, and the first person to arrive at the locker can unlock it. (Also, the last person to open and close the locker will be logged, so you don't have to worry.

How do I use a shared key?

Shared keys can be used by following the steps below.

Download and register the SPACER application
2. Tap the URL sent to you.
Tap [Confirm
4. Tap [Close] now that the key has been shared.
5. Tap [Open Locker] *If payment is required, tap [Pay and Open Locker].
6. Locker is being detected, wait until the screen transitions to the next screen.
7. [Slide to open] to unlock the locker
8. Open the door and take out the luggage.

What payment methods are available?

This is a completely cashless payment system and cash is not accepted.

How do I unsubscribe from the SPACER application?

You can cancel your membership from the menu in the SPACER application by following the steps below.

Tap [Withdrawal Procedure
2. Check [I have read the precautions
Tap [Resign membership
4. Completion of withdrawal procedure

*When you cancel your membership, all customer information, including locker usage history and payment information, will be destroyed. Please note that it cannot be restored.